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"Unscripted: Adaptive & Accessible Instruction in Health Libraries"
Date: Thursday, October 23, 2025
Time: 9:30am - 4:00pm ET
The Ontario Health Library and Information Association (OHLIA) represents library staff involved with the provision of health information in a diverse range of information settings, and we are hosting our very first virtual conference this fall on the topic of teaching, training, and library instruction skills - something that many, if not all of us, learn on the job. Whether delivering information literacy training in-person or virtually, during rounds or consultations, the work of teaching these crucial skills has never been more important - and what better way to learn than from one another?
The Ontario Health Library and Information Association (OHLIA) represents library staff involved with the provision of health information in a diverse range of information settings, and we are hosting our very first virtual conference this fall on the topic of teaching, training, and library instruction skills - something that many, if not all of us, learn on the job. Whether delivering information literacy training in-person or virtually, during rounds or consultations, the work of teaching these crucial skills has never been more important - and what better way to learn than from one another?
The University Health Network Library set a goal to enhance our instruction services by promoting accessibility, inclusivity, and engagement. To this end, we developed a comprehensive guide for our library team covering internal library processes, accessibility, multimodality, interactivity, and best practices for diverse learners. We will share our process for developing the guide, as well as the guide itself. Participants will have the opportunity ask questions about the development and contents, provide feedback, and consider how they may develop a similar resource in their own libraries.
Erica Nekolaichuk
Rehabilitation and Kinesiology Librarian, University of Toronto
Rehabilitation and Kinesiology Librarian, University of Toronto
Erica Nekolaichuk, MA, MLIS, is the rehabilitation and kinesiology librarian with the Gerstein Science Information Centre. Prior to arriving at Gerstein, Erica worked in continuing medical education and as a solo hospital librarian at the Cross Cancer Institute in Edmonton, Alberta. Through her experience in hospital and academic health science libraries, she has been involved in a number of systematic and scoping reviews and has provided expert searching and systematic review training for clinicians, students, and faculty.
Kaitlin Fuller
Scholarly Communications & Health Sciences Librarian, Angus L. Macdonald Library, St. Francis Xavier University
Scholarly Communications & Health Sciences Librarian, Angus L. Macdonald Library, St. Francis Xavier University
This session explores how one-on-one or small-group library consultations can be powerful instructional spaces — where learners are met with curiosity, empathy, and adaptive teaching. Instead of rigid learning objectives or slide decks, we’ll look at ways to invite learners into open, low-pressure conversations that feel approachable and collaborative.
Sadaf Ullah
Information Specialist, Health Sciences Library, Unity Health Toronto
Information Specialist, Health Sciences Library, Unity Health Toronto
Sadaf is a medical librarian with over seven years of experience across a range of healthcare settings—including government, academic, non-profit, and currently, the hospital world. In her current role, as one of the Outreach and Training Information Specialists at Unity Health Toronto, she has the pleasure of working closely with amazing nurses to support their information needs. She is deeply passionate about making health information accessible to all and is equally committed to building an inclusive and vibrant community of health librarians—something she’s especially excited to support in their role. When she’s not busy in the library world, you can usually find her making art, discovering new music, or hanging out with her cat, Cleo.
At TMU Libraries we have approached LibGuide accessibility from both a design and a topic-based approach. In this session we will present two LibGuides: “Creating Accessible LibGuides,” which provides LibGuide managers with a framework for thinking through the accessibility of their LibGuide, and “Accessibility and Disability Inclusion in Medicine LibGuide”, created in collaboration with Dr. Pamela Liao, TMU School of Medicine.
In this session, we will discuss the design, development, and implementation of these LibGuides and share initial reflections and challenges encountered when creating these guides. As part of the presentation we will be asking the audience for feedback on resources that might add to our guide.
Sonya Panangaden
Accessible Formats Technician, Toronto Metropolitan University Libraries
Accessible Formats Technician, Toronto Metropolitan University Libraries
Sonya Panangaden is a library technician at Toronto Metropolitan University, specializing in accessibility and research help/information literacy. Sonya is currently enrolled in the Master of Information program at the University of Toronto’s Faculty of Information, with an expected graduation date of 2026.
Michelle Schwartz
Liaison Librarian, Toronto Metropolitan University Libraries
Liaison Librarian, Toronto Metropolitan University Libraries
Michelle Schwartz is a Liaison Librarian at the Toronto Metropolitan University Libraries, supporting the journalism, media, design, and music programs within the Creative School and the Faculty of Arts. She is a co-director of Lesbian and Gay Liberation in Canada (LGLC), an interactive digital resource for the study of LGBTQ2+ history in Canada.
Melissa Helwig
Head Medical Librarian, Toronto Metropolitan University Libraries
Head Medical Librarian, Toronto Metropolitan University Libraries
Victoria James
Medical Librarian, Toronto Metropolitan University Libraries
Medical Librarian, Toronto Metropolitan University Libraries
Victoria James is a Medical Librarian at Toronto Metropolitan University’s newly established Bikram S. Dhillon and Family Medical Library, supporting the launch of the School of Medicine. She provides research assistance and instructional support to learners and faculty, helping shape the library’s role as a trusted space for research support, learning, and academic development. As part of the team, Victoria is building inclusive, accessible services that reflect the school’s commitment to equity and excellence in medical education.
Flipped classrooms are a pedagogical approach at our medical school for students to develop skills in communication and group work, while answering clinical cases and presenting findings. Librarians and faculty developed an introductory session where new medical students utilize library resources. This year, questions that used AI were included. This session will present our thought process for adding the questions, highlight our partnership with clinical faculty, and share student perspectives on using AI to find medical information. We will provide guiding questions for a discussion on how generative AI can be incorporated into health sciences library instruction.
Courtney Eger
Learning and Engagement Librarian, Temple University Libraries
Learning and Engagement Librarian, Temple University Libraries
Courtney Eger, MLIS, is the Learning and Engagement Librarian at Temple University’s Health Sciences Libraries. In this role, she is responsible for coordinating instruction for Temple University health sciences students, faculty, and staff. Courtney also organizes outreach activities for health sciences students through special events, social media, and passive programming. She is the subject librarian for Health and Rehabilitation Sciences in the College of Public Health. Prior to Temple University, Courtney worked for 12 years as a community college reference and instruction librarian. Courtney also currently holds an adjunct professor position at San Jose State University’s iSchool.
Jenny Pierce
Head of Research, Education and Outreach Services, Temple University Libraries
Head of Research, Education and Outreach Services, Temple University Libraries
Jenny Pierce, MS, is the Head of Research, Education and Outreach at Temple Health Sciences Libraries and the Head of Science, Technology, Engineering and Biomedicine Research and Instructional Services, Charles Library, Temple University. Her previous positions include working for the University of Medicine and Dentistry of New Jersey, Rowan University and as the director of the AIDS Library and Critical Path Project. Currently she provides reference service and education to students, faculty, and staff at Temple University’s Health Science Campus as well as the clinical staff at Temple University Hospital. Her work focuses on teaching searching skills, critical appraisal of resources, and supporting students, faculty, and staff publishing practices.
The University Health Network Library set a goal to enhance our instruction services by promoting accessibility, inclusivity, and engagement. To this end, we developed a comprehensive guide for our library team covering internal library processes, accessibility, multimodality, interactivity, and best practices for diverse learners. We will share our process for developing the guide, as well as the guide itself. Participants will have the opportunity ask questions about the development and contents, provide feedback, and consider how they may develop a similar resource in their own libraries.
Ashley Farrell
Information Specialist, Library and Information Services, University Health Network
Information Specialist, Library and Information Services, University Health Network
Ashley Farrell (MLIS) has been an Information Specialist at the University Health Network (UHN) in Toronto since 2016. She is a member of the Instruction Group and provides training sessions, research consultations, literature search and knowledge synthesis support to hospital staff, researchers and learners. She is the Editor of the Journal of Canadian Health Libraries Association/Journal de l’Association des bibliothèques de la santé du Canada (JCHLA/JABSC). In her personal time, she enjoys reading, watching movies, and exploring the ravines and hiking trails around the city.
Melanie Anderson
Information Specialist, Library & Information Services, University Health Network
Information Specialist, Library & Information Services, University Health Network
Melanie Anderson has been an Information Specialist in Library & Information Services at University Health Network (UHN) in Toronto since 2013. She works with the Instruction Group to plan, create and evaluate instruction services in the library, provides search, as well as providing training and consultation services to learners, health professionals, and researchers in several areas of UHN. Outside of work she crafts, reads ands works to prevent her cat from tackling every lamp on sight.
Raluca Serban
Library Technician, University Health Network
Library Technician, University Health Network
Raluca Serban has been a Library Technician at the University Health Network since 2012. She is an active member of the Instruction Group and the Outreach Team, where she enjoys coordinating the workshop schedule, developing workshops, exploring the foundations of adult education and contributing to workshop promotion. Outside of work, Raluca keeps busy with her energetic six year old, fuels her days with copious amounts of coffee, and indulges in late night reading whenever she can.
As a new health sciences librarian, I'm learning to navigate instruction through self-directed learning, mentorship, feedback, and reflection. Newer to my role, I'm continually exploring how best to support learners - through live sessions and asynchronous tools. This presentation will reflect on how trial, adaptation, and ongoing reflection shape my evolving librarian instructional practice. I'll also touch on the challenge of letting go of perfectionism, and instead embracing a mindset of continuous learning and adapting. I'll share how all of this helps me build a more inclusive, accessible, and effective instructional practice.
Ruby Lindsay
Liaison librarian for kinesiology, pharmacy and nutrition, University of Saskatchewan
Liaison librarian for kinesiology, pharmacy and nutrition, University of Saskatchewan
Ruby Lindsay is a Health Sciences Librarian at the University of Saskatchewan. She has emerging research interests in academic librarian labour, data management, and scholarly communication.
As a (very) elder millennial, I’ve had to let go of my generation’s need for perfection and polish in instructional videos—learning instead from the casual, off-the-cuff style embraced by today’s students. This session demonstrates how quick-to-create, easily accessible videos can effectively deliver asynchronous instructional content to diverse learners. We’ll explore low-barrier tools for video creation, and I’ll share examples from my own health sciences teaching practice. Attendees will leave with practical, low-cost strategies for incorporating casual video into their instruction—meeting modern learners where they are and how they prefer to learn: on their own screens.
Me-Linh Le
University of Manitoba
University of Manitoba
I am a Health Sciences Librarian at the University of Manitoba. Over the years I have supported nearly every area of the health sciences, but I currently works closely with Pharmacy and Rehabilitation Science. After providing hundreds of hours of reference, research, and instructional support to students and faculty, I am always looking for new or practical ways to provide better support for my patrons and their information needs. My current areas of research are focused on the use of generative artificial intelligence in evidence-synthesis research, and the use of contributor statements in LIS research.
Two librarians at McMaster University co-developed a 90-minute online workshop introducing graduate students to knowledge synthesis. Informed by our experiences offering research consultations for evidence synthesis projects and teaching across STEM and health sciences disciplines, this new collaboration created space to integrate inclusive and gentle engagement strategies, drawing on Universal Design for Learning (UDL), Remy Klein’s Rebel Pedagogies, and personal research presented at LOEX 2025. We’ll share the outputs and approaches we used to foster a safe, adaptable learning environment—centering accessibility, care, and student agency in health librarian instruction.
Katie Merriman
Teaching and Learning Librarian, STEM, McMaster University
Teaching and Learning Librarian, STEM, McMaster University
Katie Merriman (She/her) is a Teaching and Learning Librarian at McMaster Libraries, specializing in support for STEM students. Her professional interests include inclusive and engaging teaching practices, student support, teaching assessment, and knowledge Synthesis. Katie is passionate about helping students build strong research skills in a welcoming and supportive environment, and she advocates for the library as a safe and inclusive space for all.
Sarah Cairns
Health Sciences Librarian, Education & Lifelong Learning , McMaster University
Health Sciences Librarian, Education & Lifelong Learning , McMaster University
Sarah Cairns (she/her) serves as the Education and Lifelong Learning Librarian at the McMaster University Health Sciences Library. Her professional interests include digital pedagogies, emerging technologies, and interdisciplinary evidence synthesis. Drawing from a longstanding fascination with the evolution of the online information landscape, Sarah is dedicated to merging her interest in technology with critical librarianship principles to apply engaging and human-centered teaching and learning methodologies in increasingly virtual- and technology-dependent educational contexts.
Whether you are experienced or still developing your presentation skills, Building Your Instructional Muscles will explore the similarities between instructing a group fitness class versus instructional programming in libraries, more so in the context of database training. This session will also explore various ways to present information to library users along with anecdotes sprinkled along the way from lessons learned in group fitness. Session attendees will also be encouraged to think about their own users, services and resources in order to tailor their content within their own library settings.
Anita Ramadhin
Library Technician, Hennick Bridgepoint Hospital, Sinai Health
Library Technician, Hennick Bridgepoint Hospital, Sinai Health
1-on-1 consultations are a common feature of instruction in health libraries. They provide vital support to students, residents and clinicians as they engage in research. These consultations can be very effective, but they are not without their challenges. In this interactive session, we will discuss barriers to access for both in-person and virtual consultations, setting boundaries to maintain professional distance and personal safety, avoiding overdemand and burnout, and managing difficult consultations. Come to this session prepared to share challenges, solutions and successes as we explore the demands of providing individual instruction.
Fiona Inglis
Wilfred Laurier University
Wilfred Laurier University
Fiona Inglis is the liaison librarian for health sciences, kinesiology and psychology at Wilfrid Laurier University in Waterloo. Prior to this role, she worked as a health sciences librarian at multiple Ontario colleges and at the Centre for Addiction and Mental Health. Before becoming a librarian, she spent many years teaching English for academic purposes and studying applied linguistics.
Creating meaningful connections in health library settings can be challenging, especially when time is limited and audiences vary. Whether you’re teaching one-off instructional sessions, conducting outreach activities, or during reference interactions, connection is key. Connection fosters trust, encourages engagement, and supports a positive learning environment. In this session, I will explore how humour, vulnerability, and authenticity can be powerful tools for health library workers to build rapport and enhance communication. Drawing on the work of Brené Brown and utilizing personal experiences from instruction and outreach, I’ll share practical strategies for bringing your personality into your professional interactions to create more engaging and impactful experiences.
Andrea Johnson
Red Deer Polytechnic
Red Deer Polytechnic
Andrea Johnston is the Subject Librarian for Nursing and the Visual Arts at Red Deer Polytechnic. While Andrea began her career in public libraries in 2016, she transitioned to academia in 2023 when she became the Librarian at Alberta University of Arts before moving up the road to Red Deer, Alberta and starting her adventure at RDP in 2024. Andrea is passionate about information literacy, instruction, and creating positive learning environments. She finds tremendous joy in connecting with students and supporting them on their academic journey – especially when she can do it with a joke and a smile!
Medical Librarian, Toronto Metropolitan University Libraries
Victoria James is a Medical Librarian at Toronto Metropolitan University’s newly established Bikram S. Dhillon and Family Medical Library, supporting the launch of the School of Medicine. She provides research assistance and instructional support to learners and faculty, helping shape the library’s role as a trusted space for research support, learning, and academic development. As part of the team, Victoria is building inclusive, accessible services that reflect the school’s commitment to equity and excellence in medical education.
Library Technician, Hennick Bridgepoint Hospital, Sinai Health
Head Medical Librarian, Toronto Metropolitan University Libraries
Library Technician, University Health Network
Raluca Serban has been a Library Technician at the University Health Network since 2012. She is an active member of the Instruction Group and the Outreach Team, where she enjoys coordinating the workshop schedule, developing workshops, exploring the foundations of adult education and contributing to workshop promotion. Outside of work, Raluca keeps busy with her energetic six year old, fuels her days with copious amounts of coffee, and indulges in late night reading whenever she can.
Information Specialist, Library & Information Services, University Health Network
Melanie Anderson has been an Information Specialist in Library & Information Services at University Health Network (UHN) in Toronto since 2013. She works with the Instruction Group to plan, create and evaluate instruction services in the library, provides search, as well as providing training and consultation services to learners, health professionals, and researchers in several areas of UHN. Outside of work she crafts, reads ands works to prevent her cat from tackling every lamp on sight.
Scholarly Communications & Health Sciences Librarian, Angus L. Macdonald Library, St. Francis Xavier University
Information Specialist, Library and Information Services, University Health Network
Ashley Farrell (MLIS) has been an Information Specialist at the University Health Network (UHN) in Toronto since 2016. She is a member of the Instruction Group and provides training sessions, research consultations, literature search and knowledge synthesis support to hospital staff, researchers and learners. She is the Editor of the Journal of Canadian Health Libraries Association/Journal de l’Association des bibliothèques de la santé du Canada (JCHLA/JABSC). In her personal time, she enjoys reading, watching movies, and exploring the ravines and hiking trails around the city.
Rehabilitation and Kinesiology Librarian, University of Toronto
Erica Nekolaichuk, MA, MLIS, is the rehabilitation and kinesiology librarian with the Gerstein Science Information Centre. Prior to arriving at Gerstein, Erica worked in continuing medical education and as a solo hospital librarian at the Cross Cancer Institute in Edmonton, Alberta. Through her experience in hospital and academic health science libraries, she has been involved in a number of systematic and scoping reviews and has provided expert searching and systematic review training for clinicians, students, and faculty.
Liaison Librarian, Toronto Metropolitan University Libraries
Michelle Schwartz is a Liaison Librarian at the Toronto Metropolitan University Libraries, supporting the journalism, media, design, and music programs within the Creative School and the Faculty of Arts. She is a co-director of Lesbian and Gay Liberation in Canada (LGLC), an interactive digital resource for the study of LGBTQ2+ history in Canada.
Accessible Formats Technician, Toronto Metropolitan University Libraries
Sonya Panangaden is a library technician at Toronto Metropolitan University, specializing in accessibility and research help/information literacy. Sonya is currently enrolled in the Master of Information program at the University of Toronto’s Faculty of Information, with an expected graduation date of 2026.
Health Sciences Librarian, Education & Lifelong Learning , McMaster University
Sarah Cairns (she/her) serves as the Education and Lifelong Learning Librarian at the McMaster University Health Sciences Library. Her professional interests include digital pedagogies, emerging technologies, and interdisciplinary evidence synthesis. Drawing from a longstanding fascination with the evolution of the online information landscape, Sarah is dedicated to merging her interest in technology with critical librarianship principles to apply engaging and human-centered teaching and learning methodologies in increasingly virtual- and technology-dependent educational contexts.
Teaching and Learning Librarian, STEM, McMaster University
Katie Merriman (She/her) is a Teaching and Learning Librarian at McMaster Libraries, specializing in support for STEM students. Her professional interests include inclusive and engaging teaching practices, student support, teaching assessment, and knowledge Synthesis. Katie is passionate about helping students build strong research skills in a welcoming and supportive environment, and she advocates for the library as a safe and inclusive space for all.
University of Manitoba
I am a Health Sciences Librarian at the University of Manitoba. Over the years I have supported nearly every area of the health sciences, but I currently works closely with Pharmacy and Rehabilitation Science. After providing hundreds of hours of reference, research, and instructional support to students and faculty, I am always looking for new or practical ways to provide better support for my patrons and their information needs. My current areas of research are focused on the use of generative artificial intelligence in evidence-synthesis research, and the use of contributor statements in LIS research.
Liaison librarian for kinesiology, pharmacy and nutrition, University of Saskatchewan
Ruby Lindsay is a Health Sciences Librarian at the University of Saskatchewan. She has emerging research interests in academic librarian labour, data management, and scholarly communication.
Red Deer Polytechnic
Andrea Johnston is the Subject Librarian for Nursing and the Visual Arts at Red Deer Polytechnic. While Andrea began her career in public libraries in 2016, she transitioned to academia in 2023 when she became the Librarian at Alberta University of Arts before moving up the road to Red Deer, Alberta and starting her adventure at RDP in 2024. Andrea is passionate about information literacy, instruction, and creating positive learning environments. She finds tremendous joy in connecting with students and supporting them on their academic journey – especially when she can do it with a joke and a smile!
Head of Research, Education and Outreach Services, Temple University Libraries
Jenny Pierce, MS, is the Head of Research, Education and Outreach at Temple Health Sciences Libraries and the Head of Science, Technology, Engineering and Biomedicine Research and Instructional Services, Charles Library, Temple University. Her previous positions include working for the University of Medicine and Dentistry of New Jersey, Rowan University and as the director of the AIDS Library and Critical Path Project. Currently she provides reference service and education to students, faculty, and staff at Temple University’s Health Science Campus as well as the clinical staff at Temple University Hospital. Her work focuses on teaching searching skills, critical appraisal of resources, and supporting students, faculty, and staff publishing practices.
Learning and Engagement Librarian, Temple University Libraries
Courtney Eger, MLIS, is the Learning and Engagement Librarian at Temple University’s Health Sciences Libraries. In this role, she is responsible for coordinating instruction for Temple University health sciences students, faculty, and staff. Courtney also organizes outreach activities for health sciences students through special events, social media, and passive programming. She is the subject librarian for Health and Rehabilitation Sciences in the College of Public Health. Prior to Temple University, Courtney worked for 12 years as a community college reference and instruction librarian. Courtney also currently holds an adjunct professor position at San Jose State University’s iSchool.
Wilfred Laurier University
Fiona Inglis is the liaison librarian for health sciences, kinesiology and psychology at Wilfrid Laurier University in Waterloo. Prior to this role, she worked as a health sciences librarian at multiple Ontario colleges and at the Centre for Addiction and Mental Health. Before becoming a librarian, she spent many years teaching English for academic purposes and studying applied linguistics.
Information Specialist, Health Sciences Library, Unity Health Toronto
Sadaf is a medical librarian with over seven years of experience across a range of healthcare settings—including government, academic, non-profit, and currently, the hospital world. In her current role, as one of the Outreach and Training Information Specialists at Unity Health Toronto, she has the pleasure of working closely with amazing nurses to support their information needs. She is deeply passionate about making health information accessible to all and is equally committed to building an inclusive and vibrant community of health librarians—something she’s especially excited to support in their role. When she’s not busy in the library world, you can usually find her making art, discovering new music, or hanging out with her cat, Cleo.
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